Community for users of Savvy Content Manager

Files not uploading

Hi,

I am VERY new to Savvy - only just found that it was this system we were actually using in our code.

I've tried to upload a few PDF files and also a .doc and get the following error:
"Skipping 'myfile.pdf'. Error reading image properties. File extension "pdf" is not allowed for upload."

I'm afraid I don't know what version I'm using (but it looks fairly upto date) however if you tell me how to find it - I'll find it for you.

Any help would be great.

Thanks

Antony

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Permalink Reply by Amy Mathews on June 23, 2009 at 10:46am: Hi Antony,
Sounds like you're trying to upload documents with the image uploader.

Instead, go to the button that looks like a Microsoft Word document (button directly to the right of the image button) and use the document uploader in that area instead.

To see a video tutorial on uploading documents, click here: http://www.besavvy.com/tutorials/link-to-document.cfm; ▶ Reply to This

Permalink Reply by Antony on June 23, 2009 at 10:51am: Unfortunately I am definitely using the document button. Its why its really annoying. Where are these file types set?

Antony; ▶ Reply to This

Permalink Reply by Amy Mathews on June 23, 2009 at 11:03am: Would you send me a link to your website and your username and password?
Please send to amy@besavvy.com.; ▶ Reply to This